THERASNAP TERMS OF SERVICE
Effective Date: 10/13/2026
[Case Creative, LLC] d/b/a TheraSnap
TABLE OF CONTENTS
1. Acceptance of Terms
2. Service Description
3. HIPAA Compliance and Business Associate Agreement
4. Patient Consent and Professional Responsibilities
5. User Accounts and Security
6. Payment Terms
7. Acceptable Use Policy
8. Intellectual Property Rights
9. Privacy and Data Protection
10. Disclaimers and Limitations of Liability
11. Indemnification
12. Dispute Resolution and Arbitration
13. Termination and Survival
14. General Provisions
1. ACCEPTANCE OF TERMS
By accessing or using TheraSnap (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you do not have permission to access the Service. These Terms constitute a legally binding agreement between you and TheraSnap.
These Terms contain an arbitration clause and class action waiver. By agreeing to these Terms, you agree to resolve all disputes through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury, and that you waive your right to participate in class actions, class arbitrations, or representative actions.
2. SERVICE DESCRIPTION
TheraSnap is a documentation and practice-support platform designed to support HIPAA-regulated workflows for mental health professionals when used properly by authorized healthcare professionals. The Service includes:
• Patient record management
• Session recording, dictation, and transcription
• AI-assisted clinical note generation (SOAP, DAR, BIRP, and other formats)
• Secure data storage and transmission
• Practice analytics and reporting
YOUR USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK. The Service is provided “as is” and “as available” without any warranties of any kind. We do not guarantee that the Service will be available at all times or operate without errors.
3. HIPAA COMPLIANCE AND BUSINESS ASSOCIATE AGREEMENT
3.1 Business Associate Agreement
This Section 3 constitutes a Business Associate Agreement (“BAA”) as required by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and its implementing regulations. By using the Service to process Protected Health Information (“PHI”), you (the “Covered Entity”) and TheraSnap (the “Business Associate”) agree to the following terms:
3.2 Permitted Uses and Disclosures
Business Associate may use and disclose PHI only as permitted by this Agreement, as required by law, or as authorized in writing by Covered Entity. Business Associate shall not use or disclose PHI in a manner that would violate HIPAA if done by Covered Entity.
3.3 Safeguards
Business Associate shall implement and maintain appropriate administrative, physical, and technical safeguards to prevent unauthorized use or disclosure of PHI, including compliance with the HIPAA Security Rule. These safeguards include:
• Encryption of data in transit and at rest using commercially reasonable encryption controls, including AES-256 encryption for data at rest where supported and TLS encryption for data in transit
• Regular security audits and vulnerability assessments
• Comprehensive audit logging of all PHI access
• Employee training on HIPAA compliance
3.4 Breach Notification
Business Associate shall notify Covered Entity without unreasonable delay and in no event later than 60 days after discovery of a Breach of Unsecured PHI. Such notification shall include the identification of affected individuals and other information required by HIPAA.
3.5 Subcontractors
Business Associate may use subcontractors (including cloud infrastructure and AI service providers) to assist in performing its obligations. Business Associate shall ensure that any subcontractor agrees in writing to the same restrictions and conditions that apply to Business Associate with respect to PHI.
3.6 Limitation of Liability for HIPAA Compliance
To the extent permitted by HIPAA and applicable law, Covered Entity waives any claims for damages arising from Business Associate’s HIPAA-compliant handling of PHI, provided Business Associate has complied with the safeguards described in this Agreement.
3.7 Access, Amendment, and Accounting Support
To the extent TheraSnap maintains PHI in a Designated Record Set on behalf of Covered Entity, TheraSnap will make such PHI available to Covered Entity as reasonably necessary for Covered Entity to satisfy its obligations under HIPAA, including individual access, amendment, and accounting of disclosures requirements. Covered Entity remains responsible for receiving, validating, and responding to requests from patients or personal representatives unless otherwise required by law.
3.8 Availability to HHS
TheraSnap will make its internal practices, books, and records relating to the use and disclosure of PHI available to the Secretary of the U.S. Department of Health and Human Services as required by HIPAA.
3.9 Return or Destruction of PHI
Upon termination of the customer relationship, TheraSnap will return or destroy PHI maintained on behalf of Covered Entity where feasible, subject to technical limitations, backup retention, legal obligations, audit-log retention, and legitimate business or legal recordkeeping needs. Any PHI retained after termination will remain protected in accordance with these Terms and applicable law.
3.10 Security Incidents and Impermissible Uses
TheraSnap will report to Covered Entity any use or disclosure of PHI not permitted by these Terms of which TheraSnap becomes aware, including any Breach of Unsecured PHI as required by HIPAA.
3.11 Customer Termination for Material Breach
Covered Entity may terminate use of the Service if TheraSnap materially breaches this BAA and fails to cure such breach within a reasonable period after written notice, unless immediate termination is required by law.
4. PATIENT CONSENT AND PROFESSIONAL RESPONSIBILITIES
4.1 Your Sole Responsibility for Patient Consent
YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE for obtaining and maintaining all necessary patient consents, authorizations, and permissions before using the Service to record, store, process, or transmit any patient information or therapy sessions. This includes, but is not limited to:
• Written or verbal consent as required by applicable state laws
• Consent requirements under federal law, including HIPAA
• Professional ethical standards and codes of conduct
• Institutional, employer, or facility policies and procedures
• Insurance carrier requirements and payor policies
• Any applicable international, tribal, or local laws
4.2 State-Specific Recording Laws
YOU ACKNOWLEDGE THAT recording laws vary significantly by state and jurisdiction. Some states require all-party consent for audio recording, while others require single-party consent. YOU ARE SOLELY RESPONSIBLE for determining and complying with the recording laws applicable to your practice location and your patients’ locations. TheraSnap makes no representations about the legality of recording in any jurisdiction and provides no legal advice regarding consent requirements.
4.3 Professional Standards Compliance
You represent and warrant that:
• You are a licensed mental health professional in good standing in your jurisdiction (or a trainee under appropriate licensed supervision)
• Your use of the Service complies with all applicable professional standards, including those of the American Psychological Association (APA), National Association of Social Workers (NASW), American Association for Marriage and Family Therapy (AAMFT), American Counseling Association (ACA), or other relevant professional bodies
• You have obtained all necessary permissions from your employer, institution, or practice group
• You will maintain appropriate professional liability insurance
• You will immediately notify us if your professional license is suspended, revoked, or restricted
4.4 Minors and Vulnerable Populations
SPECIAL CONSENT REQUIREMENTS apply when treating minors, individuals with cognitive impairments, or other vulnerable populations. You are solely responsible for:
• Obtaining appropriate parental or guardian consent for minors
• Ensuring proper authorization from legal representatives
• Complying with additional protections required by law for vulnerable populations
• Maintaining documentation of all consents and authorizations
4.5 Documentation and Record Keeping
You agree to maintain complete and accurate records of all patient consents and authorizations. Upon request, you must be able to provide evidence of appropriate consent for any patient whose information is processed through the Service. Failure to maintain proper consent documentation may result in immediate termination of your account.
4.6 Consent Violations and Consequences
ANY USE OF THE SERVICE WITHOUT PROPER PATIENT CONSENT constitutes a material breach of these Terms and may violate federal and state laws. If we become aware of or suspect unauthorized recording or processing of patient information:
• We may immediately suspend or terminate your account without notice
• We may report the violation to appropriate regulatory authorities
• We may cooperate fully with any investigation or legal proceeding
• You remain fully liable for any damages, penalties, or consequences
4.7 Indemnification for Consent Issues
YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS TheraSnap from ANY AND ALL claims, damages, losses, costs, penalties, fines, and expenses (including attorneys’ fees) arising from or related to your failure to obtain proper patient consent or comply with applicable consent laws. This indemnification specifically includes but is not limited to:
• Patient privacy claims and lawsuits
• Regulatory investigations and enforcement actions
• Professional licensing board complaints and actions
• State attorney general investigations
• Federal agency enforcement actions
• Civil and criminal penalties
• Class action lawsuits
4.8 No Legal Advice
TheraSnap DOES NOT AND CANNOT PROVIDE LEGAL ADVICE regarding consent requirements or any other legal matters. The Service does not determine, verify, or validate whether you have obtained appropriate consent. You should consult with qualified legal counsel in your jurisdiction to ensure compliance with all applicable laws and regulations.
4.9 Assumption of Risk
BY USING THE SERVICE, YOU EXPRESSLY ASSUME ALL RISKS associated with recording and processing patient information. You acknowledge that violations of consent laws may result in:
• Criminal prosecution and penalties
• Civil liability and damages
• Loss of professional license
• Termination of employment
• Loss of insurance coverage
• Reputational damage
• Exclusion from government healthcare programs
TheraSnap bears no responsibility for any consequences resulting from your failure to obtain proper consent or comply with applicable laws.
4.10 Customer Representations and Indemnity
You represent and warrant that:
(a) You are, and will remain, a Covered Entity or Business Associate under HIPAA, or are otherwise legally authorized to handle Protected Health Information;
(b) You have obtained all necessary consents, authorizations, and legal bases required to provide all Data (including PHI) to TheraSnap for processing;
(c) You will not provide TheraSnap with Data that you are not authorized to transmit;
(d) Your use of the Service complies with all applicable federal, state, and local laws;
(e) You have full authority to enter into these Terms on behalf of your organization;
(f) You maintain appropriate professional liability and cyber liability insurance coverage.
YOU SHALL INDEMNIFY, DEFEND, AND HOLD HARMLESS TheraSnap and its officers, directors, employees, agents, affiliates, successors, and assigns from and against ANY AND ALL losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to:
(i) Your breach of the foregoing representations and warranties;
(ii) Your use of the Service in violation of applicable law or these Terms;
(iii) Any claim that your Data infringes or misappropriates any third party’s rights;
(iv) Your failure to maintain required insurance coverage;
(v) Your professional malpractice, negligence, or misconduct;
(vi) Any patient claims related to your use of the Service;
(vii) Your failure to obtain proper patient consent;
(viii) Any regulatory enforcement action arising from your use of the Service.
This indemnification obligation survives termination of these Terms and includes consequential, indirect, and punitive damages.
4.11 Legal Process and Subpoenas
IMPORTANT NOTICE REGARDING LEGAL REQUESTS FOR YOUR DATA:
• HIPAA Compliance Required: We will only disclose Protected Health Information in response to legal process that strictly complies with HIPAA requirements, including appropriate authorization or qualifying court orders.
• User Notification: We will attempt to notify affected users of legal requests for their data unless legally prohibited or if we believe notification would create risk of harm, obstruction of justice, or be futile. You agree that we have no obligation to notify you if prohibited by law or court order.
• Right to Challenge: We reserve the right, but assume no obligation, to challenge any legal request we believe is overbroad, invalid, or fails to meet HIPAA requirements. You acknowledge we may comply with any facially valid legal process without challenge.
• Cost Recovery: YOU AGREE TO REIMBURSE US IN FULL for all costs, expenses, and attorney’s fees incurred in responding to any subpoena, court order, or other legal process related to your account or your patients’ data, including costs to review, prepare, and produce documents, regardless of whether the request originated from you, your patients, or third parties.
• Minimum Necessary Disclosure: We will limit disclosure to the minimum necessary to comply with valid legal process, but you acknowledge we are not liable for any over-disclosure made in good faith compliance with legal requirements.
• No Duty to Preserve: Unless we receive valid legal notice requiring preservation, we have no duty to preserve data beyond our standard retention periods and may delete data in accordance with our standard practices.
• Indemnification for Legal Process: You agree to indemnify us for any claims arising from our good faith compliance with or response to legal process, including claims by your patients that we should not have disclosed their information.
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOUR DATA AND YOUR PATIENTS’ DATA MAY BE SUBJECT TO LEGAL PROCESS AND THAT WE WILL COMPLY WITH VALID LEGAL REQUIREMENTS.
5. USER ACCOUNTS AND SECURITY
You are responsible for:
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring all information provided is accurate and current
• Complying with all applicable laws and regulations
We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk.
6. PAYMENT TERMS
6.1 Free Trial
New users receive a 14-day free trial. No payment information is required during the trial period. Access to paid features will be suspended at the end of the trial unless you subscribe to a paid plan.
6.2 Subscription Fees
Subscription fees are billed monthly or annually in advance and are non-refundable except as required by law. All fees are exclusive of taxes, which you are responsible for paying.
6.3 Automatic Renewal
Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through the subscription management portal accessible from your account settings or through the platform you used to purchase (Apple App Store, Google Play, or Stripe).
6.4 Price Changes
We reserve the right to modify our prices with 30 days’ notice. Continued use after price changes constitutes acceptance of the new prices.
7. ACCEPTABLE USE POLICY
You agree not to:
• Use the Service for any unlawful purpose
• Violate any applicable healthcare regulations
• Upload malicious code or interfere with the Service
• Attempt to gain unauthorized access to any portion of the Service
• Use the Service to store non-healthcare related data
• Share your account credentials with unauthorized persons
• Use automated systems to access the Service without permission
8. INTELLECTUAL PROPERTY RIGHTS
8.1 Service Ownership
TheraSnap and its licensors retain all rights, title, and interest in and to the Service, including all software, designs, and trademarks. These Terms do not grant you any rights to use our trademarks or other brand elements.
8.2 Your Content
You retain all rights to the patient data and content you upload to the Service (“Your Content”). By using the Service, you grant us a limited license to process and display Your Content solely as necessary to provide the Service to you.
8.3 Feedback
Any feedback you provide about the Service may be used by us without any obligation to you.
9. PRIVACY AND DATA PROTECTION
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection, use, and disclosure of information as described in the Privacy Policy.
10. DISCLAIMERS AND LIMITATIONS OF LIABILITY
10.1 No Medical Advice
THE SERVICE DOES NOT PROVIDE MEDICAL ADVICE. The Service is a practice management tool only. All healthcare decisions should be made by qualified healthcare professionals based on their professional judgment. THE SERVICE IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION. The Service is a documentation tool only and does not replace professional clinical judgment.
10.1a Data Accuracy Disclaimer
You acknowledge that AI-generated content may contain errors, omissions, or inaccuracies. YOU ARE SOLELY RESPONSIBLE for reviewing, verifying, and approving all AI-generated content before use in any clinical or professional context. We make no representations about the accuracy, reliability, completeness, or timeliness of any AI-generated content.
10.2 Service Disclaimer
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” THERASNAP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WHILE WE HAVE IMPLEMENTED TECHNICAL AND ADMINISTRATIVE SAFEGUARDS DESIGNED TO SUPPORT HIPAA COMPLIANCE, WE DO NOT WARRANT THAT THE SERVICE WILL MEET ALL OF YOUR SPECIFIC REQUIREMENTS, BE UNINTERRUPTED, ERROR-FREE, OR THAT OUR HIPAA SAFEGUARDS WILL ENSURE YOUR COMPLIANCE WITH HIPAA OR ANY OTHER REGULATORY REQUIREMENTS. HIPAA COMPLIANCE IS A SHARED RESPONSIBILITY, AND YOU REMAIN SOLELY RESPONSIBLE FOR YOUR OWN COMPLIANCE OBLIGATIONS, INCLUDING BUT NOT LIMITED TO OBTAINING PROPER PATIENT CONSENTS, MAINTAINING WORKFORCE TRAINING, AND IMPLEMENTING YOUR OWN POLICIES AND PROCEDURES. We specifically disclaim all implied warranties of title, accuracy, suitability, applicability, performance, and fitness for a particular purpose. No oral or written information provided by TheraSnap shall create any warranty.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
10.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THERASNAP’S TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS SHALL NOT EXCEED TEN THOUSAND DOLLARS ($10,000) OR THE TOTAL FEES YOU PAID TO THERASNAP IN THE TWENTY-FOUR (24) MONTHS IMMEDIATELY PRECEDING THE CLAIM, WHICHEVER IS GREATER. IN NO EVENT SHALL THERASNAP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
10.4 Consequential Damages Waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU EXPRESSLY WAIVE ALL CLAIMS FOR CONSEQUENTIAL, INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO: LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, COST OF SUBSTITUTE SERVICES, COVER DAMAGES, LOSS OF USE, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, REGARDLESS OF THE FORM OF ACTION OR THE THEORY OF LIABILITY, EVEN IF THERASNAP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10.5 Data Processing at Your Risk
YOU ACKNOWLEDGE THAT ELECTRONIC DATA PROCESSING AND STORAGE INVOLVES INHERENT RISKS. THERASNAP IS NOT LIABLE FOR ANY CORRUPTION, LOSS, BREACH, OR UNAUTHORIZED ACCESS TO DATA THAT OCCURS DESPITE OUR COMMERCIALLY REASONABLE SECURITY MEASURES. YOU AGREE TO MAINTAIN INDEPENDENT BACKUPS OF ALL CRITICAL DATA AND ACCEPT FULL RESPONSIBILITY FOR DATA INTEGRITY. You acknowledge that no security system is perfect and that data breaches can occur even with appropriate safeguards in place.
10.6 No Professional or Medical Liability
THERASNAP IS NOT A HEALTHCARE PROVIDER AND DOES NOT PROVIDE MEDICAL OR PROFESSIONAL SERVICES. ANY CLINICAL DECISIONS, DIAGNOSES, TREATMENTS, OR PROFESSIONAL JUDGMENTS ARE YOUR SOLE RESPONSIBILITY. WE EXPRESSLY DISCLAIM ANY PROFESSIONAL LIABILITY, MEDICAL MALPRACTICE LIABILITY, OR LIABILITY ARISING FROM YOUR CLINICAL DECISIONS OR PROFESSIONAL SERVICES. THE SERVICE IS A DOCUMENTATION TOOL ONLY AND DOES NOT REPLACE PROFESSIONAL JUDGMENT.
11. INDEMNIFICATION
You shall defend, indemnify, and hold harmless TheraSnap AND its licensors, affiliates, subsidiaries, directors, officers, employees, attorneys, agents, and contractors (collectively, “Indemnitees”) from ANY AND ALL claims, costs, damages, losses, liabilities, and expenses (including attorneys’ fees and costs) arising out of or in connection with:
• Your use or misuse of the Service
• Your breach of these Terms
• Your violation of any law or third-party rights
• Any negligent or willful misconduct
• Your Content
• Your patients’ claims against us
This indemnification obligation includes consequential, indirect, and punitive damages, even if we have been advised of the possibility of such damages.
12. DISPUTE RESOLUTION AND ARBITRATION
12.1 Mandatory Arbitration
ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION IN ACCORDANCE WITH THE AMERICAN ARBITRATION ASSOCIATION’S COMMERCIAL ARBITRATION RULES. THE ARBITRATION SHALL BE CONDUCTED ON A CONFIDENTIAL BASIS, AND ALL ARBITRATION PROCEEDINGS, INCLUDING ANY AWARD, SHALL BE KEPT STRICTLY CONFIDENTIAL. NEITHER PARTY MAY DISCLOSE THE EXISTENCE, CONTENT, OR RESULTS OF ANY ARBITRATION WITHOUT THE PRIOR WRITTEN CONSENT OF BOTH PARTIES, EXCEPT AS MAY BE REQUIRED BY LAW OR FOR ENFORCEMENT OF THE ARBITRATION AWARD.
12.2 Class Action Waiver
YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
12.3 Governing Law
These Terms shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions.
12.4 Venue
Any legal action not subject to arbitration shall be filed in the state or federal courts located in Delaware.
13. TERMINATION AND SURVIVAL
13.1 Termination by You
You may request account termination at any time by contacting us at info@therasnap.ai. We will process your request within 30 days. Termination does not relieve you of your obligation to pay any outstanding fees.
13.2 Termination by Us
We may terminate your access immediately, without notice, for any reason or no reason, in our sole discretion, including if we believe you have violated these Terms or created risk or legal exposure for us. We may also suspend or terminate your account if required by law.
13.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. We will retain and use your information as necessary to comply with our legal obligations, including HIPAA’s six-year retention requirement for business associate records.
13.4 Survival
The following sections shall survive termination of these Terms indefinitely: Section 3 (HIPAA Compliance and BAA), Section 4 (Patient Consent and Professional Responsibilities), Section 8 (Intellectual Property Rights), Section 10 (Disclaimers and Limitations of Liability), Section 11 (Indemnification), Section 12 (Dispute Resolution and Arbitration), and this Section 13.4.
14. GENERAL PROVISIONS
14.1 Entire Agreement
These Terms constitute the entire agreement between you and TheraSnap regarding the Service.
14.2 Modifications
We may modify these Terms at any time in our sole discretion. If you continue to use the Service after modifications, you accept the modified Terms. We will attempt to provide 30 days’ notice of material changes, but failure to receive notice does not invalidate the changes. Continued use after changes constitutes acceptance.
14.3 Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.
14.4 No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
14.5 Force Majeure
Neither party shall be liable for any failure to perform due to causes beyond their reasonable control.
14.6 Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
14.7 No Third-Party Beneficiaries
These Terms are for the sole benefit of the parties and their permitted successors. Nothing in these Terms creates any third-party beneficiary rights.
14.8 Contact Information
For questions about these Terms, please contact us at info@therasnap.ai
14.9 Assumption of Risk
BY USING THE SERVICE, YOU EXPRESSLY ASSUME ALL RISKS associated with:
• Electronic storage and transmission of Protected Health Information
• Use of artificial intelligence for clinical documentation generation
• Reliance on third-party service providers and cloud infrastructure
• Internet-based services and their inherent vulnerabilities
• Potential changes in regulatory requirements
• Technology failures, bugs, or errors in the Service
• Data breaches despite security measures
You acknowledge that you are voluntarily using the Service with full knowledge of these risks.
14.10 Statute of Limitations
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
14.11 Insurance Requirements
You represent and warrant that you maintain:
• Professional liability (malpractice) insurance with minimum coverage of $1,000,000 per occurrence and $3,000,000 aggregate
• Cyber liability insurance with minimum coverage of $1,000,000 per occurrence
• General liability insurance appropriate for your practice
You agree to maintain such insurance coverage throughout your use of the Service and to provide proof of insurance upon request. Failure to maintain adequate insurance coverage constitutes a material breach of these Terms.
═══════════════════════════════════════════════════════════════════
ACKNOWLEDGMENT
By using TheraSnap, you acknowledge that you understand:
✓ Your use of the Service is at your own risk
✓ You are solely responsible for obtaining patient consent and complying with recording laws
✓ AI-generated notes must be reviewed and verified before clinical use
✓ You retain full professional responsibility for all clinical documentation
✓ Disputes are resolved through binding individual arbitration, not court
✓ You must maintain professional liability and cyber liability insurance